"I've been looking for a laptop lately. Not just any laptop, but
a backup to my main, do-everything desktop-replacement machine (an
Acer 2003WLMi, currently being replaced by Acer with a newer model
due to being a lemon)--which is also a laptop. The larger agenda
here, however, is to also find something to replace the Acer: The
machine itself, though difficult to configure, works fine with
Linux, but the company's tech support/customer service has been
consistently horrible and arrogant to such a degree that I, with
more than 20 years of experience in the computer business, cannot
recall anything equally appalling. So, in actuality, I'm shopping
for two laptops--and what makes the process quite pleasant is that
there's very little time pressure involved..."
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