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NewsForge: Keeping Linux Users Informed, Solving Problems

Dec 15, 2004, 13:00 (0 Talkback[s])
(Other stories by Mark Sobell)

"One of your primary responsibilities as system administrator is communicating with the system users. You need to make announcements, such as when the system will be down for maintenance, when a class on some new software will be held, and how users can access the new system printer. You can even start to fill the role of a small local newspaper, letting users know about new employees, RIFs, births, the company picnic, and so on.

"Different communications have different priorities. Information about the company picnic in two months is not as time sensitive as the fact that you are bringing the system down in 5 minutes..."

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