Aspect Communications recently announced the successful
completion of tests running its contact center management suite
application, Uniphi, on Asterisk, an open source IP-PBX.
"In addition to evaluating the integration Latest News about
integration of Uniphi Suite with the Asterisk IP-PBX, the tests
entailed a demonstration of call handling functionality--including
queuing, collecting, routing, prompting and transferring--as well
as advanced speech recognition-drivenself-service features, the
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