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SearchEnterpriseLinux: Canadian Firm Scores with Open Source Call Center

Jun 01, 2005, 20:30 (0 Talkback[s])
(Other stories by Mark Brunelli)


Desktop-as-a-Service Designed for Any Cloud ? Nutanix Frame

[ Thanks to Peter Parker for this link. ]

"The decision to create a call center based on open source technology turned out to be a profitable one for Aheeva Technologies.

"The Montreal-based firm had long specialized in assisting firms choose, develop and manage interactive contact center systems based on proprietary technologies..."

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