"Microsoft called Massachusetts' bluff and lost. One of
Microsoft's biggest mistakes in what will prove to be a critical
turning point for the Redmond-based company is that it sent the
wrong men to Massachusetts' last hearing before that state set a
new IT policy into stone: one that essentially bumps MS-Office from
its approved software list.
"In case you haven't been following the saga of Microsoft vs.
Massachusetts [sic], the Commonwealth of Massachusetts last week
officially ratified what it calls its Enterprise Technical
Reference Model (ETRM)..."