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LinuxElectrons: Rebuttal to Rob Enderle's Why Linux May Never Be a True Desktop OS

Apr 26, 2006, 23:00 (5 Talkback[s])

[ Thanks to relic for this link. ]

"Rob says 'With Linux, the customer often expects to get the product for free and wants the retail price of Windows deducted from his/her purchase price. There are no funds passed back to the vendor and, because Linux is different, customers tend to place more service calls —' at $85 a call. As a result, the vendor generally ends up losing money.'

"Customers want the price deducted because they do not want to support or pay a Microsoft tax. The hardware vendor collects these payments and forwards them to Microsoft at their negotiated contract price..."

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