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InfoWorld: Open Source and Fossilization

Sep 21, 2006, 03:00 (0 Talkback[s])
(Other stories by Matt Asay)

WEBINAR:
On-Demand

Re-Imagining Linux Platforms to Meet the Needs of Cloud Service Providers


"I met with one of Alfresco's first customers yesterday, checking in to see how its implementation was going. As we talked, I was shocked to discover that the customer's perspective on our product was a year old. We've added significant new functionality and performance enhancements since the customer bought a support contract, but they didn't know about them...

"This despite a monthly newsletter, occasional emails, and a direct pipe to our engineers. All for naught..."

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