"'Is software reliability important? Ask your grandma,' says
operating system guru Dr Andrew Tanenbaum.
"When consumers go to buy an electrical appliance such as a TV
or stereo they expect to bring it home, plug it in and see it work.
And it is exactly what happens--for years on end. But not so with
computers, even though it should, says Tanenbaum, author and
Professor of Computer Science at Vrije Universiteit in
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