"Reduce dependency on closed source vendors. Stop being dragged
through constant product upgrades that you are forced to do to stay
on a supported version of the product. Aren't you tired of telling
your customers to wait because you have to spend a month or two
upgrading to version 7.01G of Product X and following it up with an
incremental hot fix?
"Your annual budget does not keep up with increases in software
maintenance costs and increased costs of employee health care. Your
budget remains flat, you bought five new tools last year with new
annual costs in the range of 18-20% of the original purchase price
for 'gold support,' and your employees' health care costs shot up
25% again. What gives...?"