"Microsoft is the envy of many vendors for the hugely dominant
position it enjoys in two key product areas: PC desktop operating
systems--the software that enables and controls the core functions
of personal computers--and 'office productivity software'--the
software applications most often utilized by PC users, whether at
work or at home, to create documents, slides and spreadsheets and
meet other common needs. Microsoft's 90% plus market share in such
fundamental products is almost unprecedented in the technical
marketplace, and this monopoly position enables it to charge top
dollar for such software. It also makes it easy for Microsoft to
sell other products and services to the same customers.
"Microsoft acquired this enviable position in each case through
a combination of luck, single-minded determination, obsessive
attention to detail, and a willingness to play the game fast and
hard--sometimes hard enough to attract the attention of both
Federal and state antitrust regulators..."
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