"If there is a single complaint that is laid at the feet of
Linux time and time again, it's that the operating system is too
complicated and arcane for casual computer users to tolerate. You
can't ask newbies to install device drivers or recompile the
kernel, naysayers argue.
"Of course, many of those criticisms date back to the bad old
days, but Ubuntu, the user-friendly distribution sponsored by Mark
Shuttleworth's Canonical Ltd., has made a mission out of dispelling
such complaints entirely..."