What's Holding OpenOffice Back?

"Why doesn't free trump expensive? Every Microsoft product has a free, open source counterpart created by dedicated programmers who loathe everything the company stands for. The free stuff is darn good. Yet companies and individuals continue to buy billions of dollars worth of Microsoft products.

"To be fair, Microsoft software is sometimes better than the competition's. But quality isn't the only factor: The company has spent years digging moats around its castle, building digital walls to keep other vendors out and users in. One of the biggest factors is its control over proprietary data formats..."

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