"What we've seen is that rules and processes that may work well
in a collegial environment can break down badly in a hotly
contested standards war. In my view, though, it goes deeper than
this, in that I think that some of the judgments made by ISO in
managing the process were terrible -- such as scheduling a one-week
Ballot Resolution Meeting [BRM] to resolve 1,200 issues. But
according to the CEOs' interpretation of the directives, there's no
way to appeal such a bad call. So we have a system that purports to
be consensus-driven, but where the decisions of management can't be
contested, even when -- [as] in this case -- four National Bodies
think that the process had terrible problems."
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