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The Netbook Experience Is A Little Less Shiny Right Now

Jan 08, 2009, 23:34 (0 Talkback[s])
(Other stories by Caitlyn Martin)

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"I used the little Sylvania for everything. Then, like the Toshiba, it started having an intermittent problem. It would lock up for no apparent reason. I went back to the stock gOS configuration and it still locked hard at random times.

"I bought the netbook from J&R Music World in New York City via Amazon.com. Kudos to J&R for immediately authorizing an exchange and promising that they would ship a replacement within 24-48 hours of receiving my defective unit. J&R is a long established brick and mortar store that I shopped at when I lived in New York. They have an excellent reputation for customer service and it seems to be well earned so far. They also had some of the best prices on netbooks when I shopped for mine. So... the replacement should be here next week some time."

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