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Can we dispense with the Grandma test and do some real good?

Mar 08, 2009, 22:02 (0 Talkback[s])
(Other stories by Jeff Cobb)

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"Nothing of consequence. I am sure in this case the person doing the reporting made a very nice system for this obscure relative and it will work very well for them; I have done this myself. The relative or acquaintance is usually very happy at the end of the day.

""A problem with the above-class of user is that they are usually running into Linux more as a side-effect of running away from something else, namely Windows and all the hell that comes with it."

"Still people we want to help but not people the helping of which will yield more users. If you have ever been in sales before you know that one of the key techniques to a successful sales record is to pre-qualify your customer. I know it sounds obvious but how many times have you done that when trying to get someone to try Linux? It would be like trying to get obscure relative X to ask you to install Linux out of genuine curiosity. Sounds like a slam-dunk, eh?"

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