"Challenges & Discussion
* Winning Against Linux: government, education, enterprise,
* SRPFJ: OEMs hiding our innovations; Work to deliver, &
* Dry spell coming in FY04 - revenue, annuity, competition
* Emerging markets plan - Linux, other OSs, and piracy: ideas
* Improving sick ecosystem - quality, innovation, profit
* Product segmentation - how many “premiums”?
* Finding the right balance on legacy support
* Making customer trust/connection a part of the culture
* Piracy: How to make progress (and yet balance with
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