The Day The Netbook Died
Oct 07, 2009, 13:35 (1 Talkback[s])
(Other stories by Caitlyn Martin)
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"The netbook had a one year warranty and it was only
seven months old so I expected to send it in for repair at no
"On Monday morning right after the holiday I called Digital
Gadgets, the company that markets Sylvania netbooks, and never
could get past voice mail. I left messages in their tech support
and general mailboxes. I did the same on Tusday, both morning and
afternoon, and again Wednesday morning, without response. By
Wednesday afternoon I was truly frustrated and tried the Digital
Gadgets support form on their website. I also wrote to Amazon.com,
the dealer that sold the netbook in the first place, asking for
their assitance in obtaining warranty service."