"After five years, Sugar's open source CRM platform remains
alive and well, this week debuting a new version that touts a
sharper look and new enhancements.
"The new Sugar 6 release includes a revamped user interface and
other tweaks that aim to make the system more efficient for users.
To SugarCRM, the project's chief commercial backer, the new version
marks the latest step in the evolution of both the company and its
core CRM offering, though to the layman, the improvements might at
first seem relatively minor.
""The focus in Sugar 6 is on the user experience," Clint Oram,
vice president of products and co-founder of SugarCRM, told
"Among the changes in the new version is a simplified design in
which the side menu bar has been moved to the top. The new top menu
includes frequently assessed items and menus, and is backed by
AJAX, providing users with a drop-down interface."