Ten ways to stop novice users quitting Linux
Sep 28, 2010, 19:32 (0 Talkback[s])
(Other stories by Jack Wallen)
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"When users are presented with a new operating system, what
happens next depends on a number of issues. The key one is how easy
the transition is. If users are faced with numerous hurdles, they
will either keep coming back to you for support or give up. But it
need not be like that.
"I am going to show you 10 steps to take a default Ubuntu 10.04
installation and make it as novice-proof as possible. After this
walk-through, you can also re-create the complete distribution so
you always have that novice-proof Linux distro at the ready.
"Flash is always a big issue with new users. The last thing
users want is their favourite websites to stop working with the
default browser. You need to ensure the single most popular web
plug-in is installed and ready."