"It's all very well handing out Linux machines to users
unfamiliar with the operating system, but you risk running into
problems that a little preparation could easily avoid, says Jack
"When users are presented with a new operating system, what
happens next depends on a number of issues. The key one is how easy
the transition is. If users are faced with numerous hurdles, they
will either keep coming back to you for support or give up. But it
need not be like that.
"I am going to show you 10 steps to take a default Ubuntu 10.04
installation and make it as novice-proof as possible. After this
walk-through, you can also re-create the complete distribution so
you always have that novice-proof Linux distro at the ready."