"In this current changing world of unified communication,
organizations and support teams require some form of communication
to improve efficiency and possibly customer satisfaction. In this
document, we will look at how to setup an Instant Messaging server
on CentOS 5.6 using a free and open source XMPP based IM
server..
"Openfire is a real time collaboration (RTC) server licensed
under the Open Source GPL. It uses the only widely adopted open
protocol for instant messaging, XMPP (also called Jabber). Openfire
offers rock-solid security and performance. "