“Red Hat has signed a deal to provide technical support for
corporate users of Compaq computers with Red Hat’s version of the
Linux operating system, the companies said today.”
“The deal bolsters Red Hat’s push to make money off services
such as technical support and customization instead of from its
current revenue mainstay–sales of the Red Hat software
product. Under the deal, Compaq Computer representatives will
field the routine calls regarding the OS, and Red Hat technicians
will provide support for the most serious problems.”
“The deal nudges Red Hat forward in its battle with Linuxcare to
provide technical support for companies using Linux. Linuxcare won
a deal to provide technical support for Dell Computer’s Linux
machines.”