“Building upon a development and marketing agreement struck
earlier this year, Wall Street sensation Red Hat
Software, Inc… and Compaq Computer Corp… are
partnering on enterprise-level user support for Linux in the
corporate market.
Under the terms of the new agreement, Compaq will offer
international enterprise users call center support for Red Hat’s
distribution of the Linux OS through its Customer Services
organization. More advanced issues, however, will be forwarded to
Red Hat’s services and support structure.”
“Compaq will also be involved, with the assistance of its
clientele, in customizing the Red Hat package through the support
process. Red Hat will examine subsequent modifications for possible
inclusion in future versions of its OS.
Modifications that Compaq makes to Red Hat Linux will then be
made freely available to the open-source software community under
the GNU General Public License (GPL).”