” Managing hundreds or thousands of servers and desktops is a
daunting job. System and network administrators need to be able to
quickly load new machines, install applications, coordinate
backups, balance network loads, and troubleshoot outages. They are
constantly under assault by viruses, cyber criminals, and their own
budgets.“As computing power has increased, administrators have
increasingly relied on automation (computers monitoring and
managing computers) to help keep users up and running.“Operating messaging type servers, such as Voice over IP (VoIP),
have become especially tricky, given the near real-time and
distributed nature of the data flows. Short downtime tolerance of
the users, call quality, and customer support have added to the
burden…”
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