SlashTCO.com: Viata Online choose complete Linux network solutionJan 16, 2001, 15:23 (0 Talkback[s])
[ Thanks to Russ Foster for this link. ]
"Linux and Open Source deployments have proven popular with start-up companies over the last couple of years. This is due to the low entry cost and the much touted reliability of this particular solution. One example of this type of start-up is Viata Online - a Hawaii based firm that develops Internet solutions for the travel industry. When Viata was formed back in 1998, it decided on a complete Linux solution and implemented it across the board. We asked Viata's resident Linux guru, Deven Phillips, about the Linux deployment and the reasons behind it."
"What were Viata's primary reasons for choosing a Linux/Open Source solution?
There are a great many reasons Viata chose Linux, but they are too numerous to list, and so second nature to me now that I would forget many of them. Let's stick with the tried and true. Reliability - Viata's workstations average about 45-50 days of runtime before being rebooted. The only reason we reboot machines is to upgrade them to either new hardware or new software (e.g. Kernel). Our Linux routers have not been rebooted since the day we installed them (over 200 days now). Our database and application server also have been running since the day of install (90+ and 60+ days respectively). Another reason for running Linux is for user support. In any other desktop environment that I have worked in, when there is a software problem in a closed-source application, you may be able to get it to work, but when you reboot the fix needs to be done again. In our Linux environment, our help-desk time has been reduced to about 2 hours per week due to the fact that when we fix a problem once, we roll that change out to all systems, and the change is permanent. By documenting these changes, Viata easily implements them in future iterations of our workstation builds. Another reason Viata chose Linux is for the open standards. Our business model for travel applications requires that we can share data and translate data between our business client's systems, our systems, and our customer's systems."
"Were any other alternative operating systems considered?
NT was considered, but thrown away quickly due to cost considerations. The average 10 user NT server licence is over 1000USD, whereas Linux (if we bought a prepackaged distribution) costs less than 100USD, and comes with many more applications and tools than NT server."