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CNET News.com: Linuxcare follows Red Hat with online support service

Jan 18, 2001, 22:54 (0 Talkback[s])
(Other stories by Stephen Shankland)

"Linuxcare has released its long-awaited computer administration service, an effort that gives some competition to a similar offering from Red Hat."

"Linuxcare's managed services, unveiled Thursday, provide a range of options to customers who would prefer to hire somebody else to handle tasks such as software updates for Linux servers, Chief Technology Officer Dave Sifry said."

"Linuxcare itself won't sell the services to prospective customers but instead will rely on the sales forces of business partners Digital Island, Consonus and others to come, Sifry said. The suggested retail price is $1,000 per server per month, he said, though business partners may set their own prices and offer free trial periods.'

"The services are intended to patch known security problems, monitor systems for events such as hacker attacks, modify systems settings such as user accounts, and set up computers with optimized software, Sifry said. In addition, the Linuxcare offering automatically monitors changes to system configuration files, allowing a server to be quickly set up to replace a faulty one."

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