"To read the promise of Linux in the popular press, one might
believe that: it can be run on the oldest hardware; users will
never need to upgrade, or, if they do, the license will be free;
and everything will work without issue. Although Linux has many
attributes that make it a fine operating system (OS), and it will
be a viable option for certain types of users and enterprises,
there are several areas of Linux's reputation on the desktop that
we feel will be proved, over time, to be myths. Enterprises need to
understand where reality ends and myth begins so they can make
informed, justifiable decisions for its use on the desktop.
"This piece is not intended to be negative toward Linux on the
desktop. The appropriateness of Linux for a population of users
will have a lot to do with the incumbent environment, including the
types of users and architectures of the applications in use. The
issue we're addressing here is that there is a significant amount
of hype that we believe may create unrealistic expectations.
Enterprises need to understand what the real benefits will be and
how to achieve them..."