SearchEnterpriseLinux: Free Linux/OSS Support, Part 5: Why a Sys Admin Became a Convert
May 09, 2003, 17:00 (7 Talkback[s])
(Other stories by Jan Stafford)
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"Like many IT managers nowadays, Darren Spruell and his IT team
were asked to cut their company's IT costs to the bone. Within the
past few years, they've moved a large portion of their company's
infrastructure to Linux platforms and open source software (OSS).
In addition to achieving the desired cuts in hardware, software and
management costs, the move to Linux has delivered less expensive,
high-quality system and software support.
"'Support is one area, in particular, that OSS shines,' said
Spruell, a system administrator for Sento Corp., a customer
relations management solution provider in American Fork, Utah.
"Spruell shares his experiences with free OSS support in this
article, part five of SearchEnterpriseLinux.com's series on that