"What is the role of IT at Safeway?
We have to do everything that Tesco and Sainsbury's do. We have to
have as much innovation, and IT has to punch above its weight.
That's what we are trying to do. The challenge has always been that
retail is a fast-moving environment.
"What are the big technology trends?
I think Linux is going to be a big winner. The picking software
[being trialled by Safeway] didn't run on Linux, but we asked the
supplier to get it to. Microsoft is high cost, Linux is low cost
and Linux doesn't attract nerds to try to give you viruses. I think
Microsoft will have some problems with it..."
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