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eWeek: Can Open-Source Provide Adequate Support?

Apr 20, 2004, 03:15 (4 Talkback[s])
(Other stories by Jim Rapoza)

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"As open-source software has matured and evolved over the years, it has faced many questions and misconceptions about its suitability for enterprise use. Among those questions: Can open source deliver enterprise-class performance and scalability? Is it secure? Can it be extended to meet diverse enterprise needs? Can it meet the usability needs of everyday users?

"Each of these questions has been answered in the affirmative, but I still get one lingering question from IT managers at large enterprises: Can open-source products provide the kind of high-level, 24-by-7 support large corporations require...?"

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