The Guardian: Share and Ye Shall Find
Jun 28, 2004, 19:00 (1 Talkback[s])
(Other stories by Mary Branscombe)
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"Getting sued, laying off most of your workforce, losing your
third chief executive and then being bought out doesn't sound like
the history of a successful company that could teach internet
businesses a key lesson. But Napster's problems make it one of the
best examples of the value of 'network effects' and how you can
make your users build your service for you.
"The internet and the open source movement have made huge
changes to businesses in recent years, but the jury is still out on
how those changes add up to a new way of doing business..."