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CRM Daily: Open Source Makes Do-It-Yourself CRM Possible

Oct 28, 2004, 18:30 (0 Talkback[s])
(Other stories by Kimberly Hill)

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"For years, companies large and small have been convinced that if they want the sophisticated functionality of enterprise-class software like ERP and CRM systems, they must buy pre-packaged applications. And, to a large extent, that remains true.

"But the growing viability of open-source code in the corporate world has extended into the enterprise application arena, AMR Research's Erik Keller told CRM Daily..."

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