"SugarCRM is taking steps to push open source business apps to a
new level, adding a raft of new upgrades to its open source
customer relationship management (CRM) platform.
"Sugar Suite 3.0, which will be available April 30, will add a
wide range of sales-savvy support tools, including campaign
management, email marketing, document management, sales
forecasting, and even a wireless access option for access from the
road. The new features are built on top of SugarCRM's core open
source sales force automation (SFA) and CRM platform..."