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ZDNet: Reversing Outsourcing

May 20, 2005, 01:00 (2 Talkback[s])
(Other stories by Paul Murphy)


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"A few years ago I blew an interview at Gartner Group by refusing to give them the answer they wanted to hear about out-sourcing. The question was along the lines of: 'what analyses have you done to help clients understand the financial benefits of outsourcing?' I said first that there usually weren't any, and second that very few out-sourcing decisions were ever made for financial reasons. They said goodbye.

"They weren't interested in hearing it then, because that's what they were hiring to sell: name brand financial justifications for out sourcing decisions..."

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