"In the summer of 2003, Mickey Lutz did something that most
CIOs, even today, would consider unthinkable: He moved a critical
part of his IT infrastructure from the mainframe and Unix to Linux.
For Lutz, the objections to Linux, regarding its technical
robustness and lack of vendor support, had melted enough to justify
the gamble. 'The issues raised around open source, around its
viability, were in the past,' recalls Lutz, CIO for Global Agency
Solutions with Cendant Travel Distribution Services, the parent
company of online travel brands Orbitz and CheapTickets.com.
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