"Distance learning and changing majors are both easy tasks for
students at City University of New York, thanks to two Web-based
software applications. Keeping the Linux servers that powered those
applications running wasn't easy, however, due to constant server
failures and the need for hands-on fixes.
"The need for manual repairs for frequent Linux server crashes
'translated into wasted time and money and, in some cases, downtime
for important applications,' said Arty Ecock, manager of VM
enterprise systems for CUNY Computing and Information Systems
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