"Microsoft may not make flawless software, but its proprietary
strategy is hard to fault. In particular, Microsoft has mastered
desktop lock-in, undermining users' confidence in any alternatives
and creating a slew of minor difficulties that irritate those who
"Two themes dominate the stories I hear about the tribulations
of using and adopting non-Microsoft business desktops: the
difficulty in finding compatible hardware and the stranglehold
Microsoft Word has on users. In the last week, IT pros have shared
their experiences with these two adoption inhibitors. They're
representative of other stories I've heard..."
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