ServerWatch: A Tale of Two Vendors
Sep 20, 2006, 19:30 (0 Talkback[s])
(Other stories by Amy Newman)
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"Customer input is among the most vital of communication for any
business. OEMs are no exception to this.
"Sun Microsystems learned this the hard way in recent years;
Dell, which interestingly enough has always prided itself on
customer communication, is learning it now.
"A humbled Sun and a defensive Dell were in New York City this
week appealing to analysts, press and customers at respective