"Is open-source software making an impact in small and
medium-sized enterprises? That depends on whom you ask. Open-source
developers and service providers will sing the praises of software
that is not only free but also frees you from many long-established
commercial restraints. However, if you ask Microsoft, it will
dismiss open-source software--including alternatives such as
OpenOffice, BSD, and Red Hat Linux--as bit players, tiny specs on
the landscape of mission-critical business computing.
"And yet, there is an impact. The real question is, to what
extent? Surprisingly, most of the impact today is in the
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