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CIO Australia: The New Open Sourcing

Dec 11, 2006, 19:00 (0 Talkback[s])
(Other stories by Galen Gruman)

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"Open source has many allures: no licence costs, a wide range of support venues and the ability to work directly with code for customization or quick repairs. But it can create IT headaches, too: The mantra of open source has been 'release early and often,' which means IT managers using a disparate group of open-source apps face frequent updates and patches, and must craft rules about how and when to apply them. Most enterprises soon find that with the do-it-yourself approach, maintenance and integration costs equal--and sometimes exceed--the maintenance cost of commercial software, due to the in-house resources needed to track, test, and apply patches and updates. The other option, using professional services firms to do that work, costs at least as much..."

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