"Even amid a questionable economy, Jonathan Roberts sounds
upbeat. As CEO of SugarCRM, Roberts leads one of Silicon Valley's
fastest-growing open source software providers. But that's not all.
SugarCRM also offers its software as a service (SaaS).
"Smart move. As this site has pointed out before, the worlds of
open source, managed services and SaaS are converging. And for good
reason: Customers and their solutions providers increasingly want
open options with predictable pricing and low acquisition
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