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Red Hat Wrestles with Linux Apathy

Apr 09, 2008, 18:00 (1 Talkback[s])
(Other stories by Andrew Seymour)

"What is your channel stategy in this region?

"Red Hat does not have a direct presence in the MEA region. We work entirely through partners. We've had a partnership with Opennet here for some time. They provide frontline support and if they cannot they are fully integrated with our support centres around the world. We have different types of partners in our business model. On one side we have OEM partners and then we have the two-tier distribution channel, which works with the reseller. The distributor recruits integrators which sell to, educate and offer pre-sales support to the end-user. Our goal is to recruit more advanced partners in this region that are able to articulate the products to the end-customer, but everything will be indirect..."

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