"In an open-source business, a vendor's biggest competition
often derives from a freely available, 'community' version of its
product. By extension, an open-source vendor's biggest competition
comes from the systems integrators that provide implementation
services around that vendor's community software.
"Crippling this competition--so tempting on the surface--tends
to cripple all the benefits that come from it, including
facilitated adoption of the software, and lower sales and marketing
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