"This allowed computer vendors to consolidate their repair
centers into a very few locations, and to hire battalions of "help
desk" worker bees who could be housed wherever it was cheapest.
Customers who were having problems with their computers would then
call in to these help desks, and receive coaching over the phone on
how to diagnose and fix their own computers."
Some of the products that appear on this site are from companies from which QuinStreet receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. QuinStreet does not include all companies or all types of products available in the marketplace.