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More on Contingency Plans

Jul 28, 2008, 20:30 (0 Talkback[s])
(Other stories by David Lane)

"When we as systems people design systems for disaster recover or continuity of operations, we are usually looking at downtime. How long will the system be down? We really should be looking at cost and effect. Sadly, many companies cannot tell you the cost of downtime. This is especially true for service companies. I expect that CSX could tell me to the penny how much each minute of downtime cost them, but does that include the costs borne by secondary and tertiary systems impacted? Was the cost high enough that the outage could have been engineered to prevent it?"

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