"Tina Gasperson and Bruce Byfield, who are both busy authors
that you've probably seen on a number of sites, have their own
words of wisdom to share.
" "Never assume. An action or step that seems obvious to you is
not going to be obvious to all your readers. That's why you're the
expert. Be detailed, and think through the process from the
perspective of someone with far less experience than you -- not
less intelligence, though. Provide lots of details, but never talk
down to your audience. It's a fine line between equipping them and
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