"If 2008 had a buzzword, it was probably "community."
More and more companies are looking to tap into communities for
contributions to open source projects. But following the
open-source trend just because everyone is doing it isn't good
enough. To succeed, you need a well-thought-out community plan that
details exactly what your organization needs and wants from its
community, and how it can achieve those goals. And you need to do
so without raising the ire of the free and open-source software
"The point of insisting on FOSS project metrics isn't to
discourage enterprise open-source involvement—quite the
opposite. Organizations can plan for success early on by planning
to measure contributions up front. This means setting goals from
the start, and then designing a roadmap to get you there. Too many
organizations begin with poorly-defined or vague goals (such as
"build community"), and wind up disappointed with the results. Then
they blame the open-source model. In reality, that's a failure of
leadership and clear direction-setting."
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