"All of a sudden, you wake up and say, "I can't live without my
cell phone." We, as software developers, build systems of
incredible complexity, and yet our end users don't want to see that
"Most of the interesting systems today are no longer just
systems by themselves, but they tend to be systems of systems. It
is the set of them working in harmony. We don't have a lot of good
processes or analysis tools to really understand how those things
behave. Many systems look dangerously fragile. The bad news is they
are fragile. This is another force that will lead us to the next
era of how we build software systems."
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