"The new Asterisk support services allow organizations
of any size to leverage the power of open source Asterisk with the
confidence that their system is supported by a world-class support
organization. The support subscriptions provide technical support,
hardware replacements and substantial discounts on training
programs to enable users to take full advantage of the power of the
Asterisk platform.
"Well, so what? you may well ask. An open source company is
offering support for free software: isn't that what nearly all open
source companies do?"