"CNET published a story Wednesday morning headlined "Verizon
ends service of alleged illegal downloaders." In it, Verizon
spokeswoman Bobbi Henson was quoted saying the company has "cut
some people off" after they were accused multiple times of illegal
"That evening, Henson said David Carnoy, a CNET executive
editor, misquoted her multiple times. "Your notes are wrong,"
Henson wrote in an e-mail to Carnoy. Other media outlets have since
reported that Henson continues to say she was misquoted.
"CNET stands behind Carnoy's story, and we thought we should
tell our readers why."